There is extensive evidence of racial/ethnic disparities in receipt of health care. The potential
contribution of provider behavior to such disparities has remained largely unexplored. Do …

Objective. Little is known about why black patients and other ethnic/racial minorities are less
likely to receive the best treatments independent of clinical appropriateness, payer, and …

This completely revised and greatly expanded edition of Doing Qualitative Research spans
the spectrum of primary care research, illustrating when methods are appropriate and how to …

Skills for Communicating with Patients, Third Edition is one of two companion books on
improving communication in medicine, which together provide a comprehensive approach …

Objective.—To identify specific communication behaviors associated with malpractice
history in primary care physicians and surgeons. Design.—Comparison of communication …

This book and its companion, Skills for Communicating with Patients, Second Edition,
provide a comprehensive approach to improving communication in medicine. Fully updated …

The Roter interaction analysis system (RIAS), a method for coding medical dialogue, is
widely used in the US and Europe and has been applied to medical exchanges in Asia …

Objectives.—To use audiotape analysis to describe communication patterns in primary care,
to relate these to ideal relationship types as described in the literature, and to explore the …

Background: Patients vary in their willingness and ability to actively participate in medical
consultations. Because more active patient participation contributes to improved health …

Has managed care made it harder for patients and physicians to talk openly and honestly
with one another? Has the Internet changed the way patients communicate with their …