Personalization in personalized marketing: Trends and ways forward

S Chandra, S Verma, WM Lim, S Kumar… - Psychology & …, 2022 - Wiley Online Library
In marketing, personalization is the action of designing and producing in ways that resonate
with customer preferences. Content and products that are personalized according to …

A comprehensive review of mobile technology use in hospitality and tourism

R Law, ICC Chan, L Wang - Journal of Hospitality Marketing & …, 2018 - Taylor & Francis
Mobile technology has become a necessity for tourists, both in their daily lives and during
their travels. Considering the growing significance of mobile technologies, this study …

Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing

JH Cheah, XJ Lim, H Ting, Y Liu, S Quach - Journal of Retailing and …, 2022 - Elsevier
Omnichannel retailing is a new retail norm that focuses on providing a seamless interaction
between retailers and consumers. Although the effect of omnichannel retailing on business …

The accommodation experiencescape: a comparative assessment of hotels and Airbnb

MA Mody, C Suess, X Lehto - International Journal of Contemporary …, 2017 - emerald.com
Purpose Accommodations providers in the sharing economy are increasingly competing
with the hotel industry vis-à-vis the guest experience. Additionally, experience-related …

Multichannel digital marketing optimizations through big data analytics in the tourism and hospitality industry

DP Sakas, DP Reklitis, MC Terzi… - Journal of Theoretical and …, 2022 - mdpi.com
The tourism sector increasingly relies on technology to acquire new clients in a world
overflowing with information. So, the main question that needs to be answered is: What …

The role of personalization on continuance intention in food service mobile apps: A privacy calculus perspective

JW Kang, Y Namkung - International Journal of Contemporary …, 2019 - emerald.com
Purpose This paper aims to examine consumers' behaviors toward personalized services
offered by branded mobile apps in the food service industry by applying privacy calculus …

Achieving a balance between privacy protection and data collection: A field experimental examination of a theory-driven information technology solution

B Liu, PA Pavlou, X Cheng - Information Systems Research, 2022 - pubsonline.informs.org
Companies face a trade-off between creating stronger privacy protection policies for
consumers and employing more sophisticated data collection methods. Justice-driven …

Tracking users' visual attention and responses to personalized advertising based on task cognitive demand

H Bang, BW Wojdynski - Computers in Human Behavior, 2016 - Elsevier
This study examined the effects of personalization in banner advertising on visual attention
to the advertisement. A 2 (ad type: personalized vs. non-personalized)× 2 (task cognitive …

[HTML][HTML] Does personalized advertising have their best interests at heart? A quantitative study of narcissists' SNS use among Generation Z consumers

Z Wang, R Yuan, J Luo, MJ Liu… - Journal of Business …, 2023 - Elsevier
Artificial intelligence (AI)-enabled technology has generated a new dynamic that empowers
the advertising business and social networking environment. In terms of convenience …

Ethics of mobile behavioral advertising: Antecedents and outcomes of perceived ethical value of advertised brands

M Mpinganjira, DK Maduku - Journal of Business Research, 2019 - Elsevier
The practice of mobile behavioral advertising, which involves monitoring and analyzing
customer mobile browsing behavior and location in order to provide behavior-based …