In 2020, 2.4 billion people used digital banking worldwide, and that number is expected to
grow to 3.6 billion in the next four years Jadil, Rana, and Dwivedi (Jadil, Rana, & Dwivedi …

Personal safety has had a renewed focus throughout the COVID-19 pandemic, which has
led to behavioral change. The adoption of E-wallets facilitates social distancing and thereby …

Artificial intelligence (AI)-based chatbots have received considerable attention during the
last few years. However, little is known concerning what affects their use for educational …

Streaming services are becoming very popular among people and are considered as an
entertainment alternative to the traditional model of broadcasting services due to its …

The present research aims to investigate the determinants of e-wallet continuance usage
intention in Malaysia using extending Technology Continuance Theory (TCT) via examining …

Purpose Although many studies have sought to address the topic of continuance intention
among Fintech customers, the reported findings are fragmented. Therefore, the present …

In recent years, mobile technologies and services have become prevalently diffused among
the general public in view of their multifunctionality. Hence, this study looks to establish a …

Purpose Customers increasingly use food delivery applications (FDAs) to place orders.
Despite the popularity of FDAs, limited research has investigated the drivers of the …

Given the mediating role of value co-creation, this paper tries to demonstrate how social
network marketing (SNM) could influence consumer purchase behavior (CPB). The …

Although an increasing number of companies are investing in travel-related apps and user
retention with travel apps is becoming critical for these companies, few studies have …