The influence of lead indicator strength on the use of nonfinancial measures in performance management: Evidence from CEO compensation schemes
V O'Connell, D O'Sullivan - Strategic Management Journal, 2014 - Wiley Online Library
Nonfinancial measures (NFMs) are a common feature of strategic performance management
frameworks. We examine the role of one widely used NFM: customer satisfaction, in one …
frameworks. We examine the role of one widely used NFM: customer satisfaction, in one …
Commentary—The economic and statistical significance of stock returns on customer satisfaction
According to Jacobson and Mizik [Jacobson, R., N. Mizik. 2009. The financial markets and
customer satisfaction: Reexamining possible financial market mispricing of customer …
customer satisfaction: Reexamining possible financial market mispricing of customer …
The impact of customer satisfaction on CEO bonuses
V O'Connell, D O'Sullivan - Journal of the Academy of Marketing Science, 2011 - Springer
In this study, we build on prior research in marketing and executive compensation to show
that customer satisfaction is a significant determinant of CEO bonuses. Findings …
that customer satisfaction is a significant determinant of CEO bonuses. Findings …
Bendrovių valdymo reglamentavimo Lietuvoje problemos
R Čiočys - 2013 - epublications.vu.lt
Abstract [eng] The dissertation addresses three problems of corporate governance
regulation. First of all, Lithuania lacks court practice which would analyse the content of …
regulation. First of all, Lithuania lacks court practice which would analyse the content of …
An exploratory study of the Islamic credit card users' satisfaction
N Dali, S Yousafzai - Unpublished Research Article …, 2012 - platform.almanhal.com
The Islamic financial system industry is growing tremendously in Malaysia and the existence
of the system in parallel with the existing conventional financial system provide an …
of the system in parallel with the existing conventional financial system provide an …
[PDF][PDF] Intern. J. of Research in Marketing
C Fornell, S Mithas, F Morgeson - terpconnect.umd.edu
Author's personal copy the value of customer satisfaction,” as stated by O'Sullivan et al. The
actual empirical evidence is not conflicting. For example, the Jacobson Mizik study finds that …
actual empirical evidence is not conflicting. For example, the Jacobson Mizik study finds that …
[引用][C] The statistical significance of portfolio returns
The statistical significance of portfolio returns | CiNii Research CiNii 国立情報学研究所 学術
情報ナビゲータ[サイニィ] 詳細へ移動 検索フォームへ移動 論文・データをさがす 大学図書館の本を …
情報ナビゲータ[サイニィ] 詳細へ移動 検索フォームへ移動 論文・データをさがす 大学図書館の本を …