Penyusunan SOP Incident Management pada PT. RST dan PT. XYZ Berdasarkan ITIL 3 Versi 2011
IPDAS Prabowo… - Jurnal Eksplora …, 2021 - mail.eksplora.stikom-bali.ac.id
Saat ini, IT berperan sebagai enabler atau bahkan driver bagi bisnis organisasi untuk
mencapai keunggulan bersaing organisasi tersebut. Hal ini menjadi tantangan bagi suatu …
mencapai keunggulan bersaing organisasi tersebut. Hal ini menjadi tantangan bagi suatu …
Improving IT Service Management in Customer Service Business: A Case Study
I Žilinskienė, J Norkus - Information & Media, 2022 - zurnalai.vu.lt
Organisations that provide information technology services mostly set goals for improving
the quality and management of services. The ability to remain competitive is one of the most …
the quality and management of services. The ability to remain competitive is one of the most …
The Use of Service-Level Agreements in Tennessee to Measure Employee Performance: A Qualitative Research Study
N Jackson - 2023 - search.proquest.com
The problem addressed is that it is unknown if service-level agreements (SLAs) are effective
in measuring employee performance at information technology service desks. The purpose …
in measuring employee performance at information technology service desks. The purpose …
Activities Online and Compulsive Internet Use in Primary School-Aged Children: Whether and How it Has Changed during the COVID-19 Pandemic?
R Jusienė, R Breidokienė, I Laurinaitytė… - Information & …, 2022 - zurnalai.vu.lt
Pastarąjį dešimtmetį augo mokslininkų susirūpinimas dėl vaikų ir paauglių naudojimosi
įvairiomis ekranus turinčiomis informacinėmis technologijomis ir internetu, nes tokia veikla …
įvairiomis ekranus turinčiomis informacinėmis technologijomis ir internetu, nes tokia veikla …
Comparison Analysis of Information Technology Service Management Software
R Permatasari, D Ridwandono… - … of International E …, 2023 - prosiding.uika-bogor.ac.id
Abstract UPT-TIK UPN" Veteran" East Java is one of the technical service units at the
university level which has functioned as a service in the field of Information and …
university level which has functioned as a service in the field of Information and …
IT paslaugų valdymo tobulinimas klientų aptarnavimo versle: atvejo analizė
I Žilinskienė, J Norkus - … . Vilnius: Vilniaus universiteto leidyjkla, 2021, t …, 2021 - ceeol.com
Informacinių technologijų paslaugas teikiančiose struktūrose dažnu atveju iškeliami tikslai
paslaugų kokybei ir valdymui gerinti. Gebėjimas išlikti konkurencingam yra vienas …
paslaugų kokybei ir valdymui gerinti. Gebėjimas išlikti konkurencingam yra vienas …