Consumer behaviour and order fulfilment in online retailing: A systematic review
DH Nguyen, S de Leeuw… - International Journal of …, 2018 - Wiley Online Library
This paper provides a systematic review of consumer behaviour and order fulfilment in
online retailing. The objective of this review is threefold: first, to identify elements of order …
online retailing. The objective of this review is threefold: first, to identify elements of order …
Immersive interactive technologies and virtual shopping experiences: Differences in consumer perceptions between augmented reality (AR) and virtual reality (VR)
Based on the concepts of the Reality-Virtuality (RV) continuum and the stimulus-organism-
response (Ssingle bondOsingle bondR) framework, this study investigated differences …
response (Ssingle bondOsingle bondR) framework, this study investigated differences …
How interactivity and vividness influence consumer virtual reality shopping experience: the mediating role of telepresence
Purpose The purpose of the study is to investigate the effects of interactivity and vividness on
perceived usefulness and perceived enjoyment and their consequent impacts on consumer …
perceived usefulness and perceived enjoyment and their consequent impacts on consumer …
Exploring the hedonic factors affecting customer experiences in phygital retailing
S Banik, Y Gao - Journal of Retailing and Consumer Services, 2023 - Elsevier
Phygital retailing connects physical and digital world to build unique customer experiences.
Although the applications of phygital retailing are increasing, it is yet to understand what …
Although the applications of phygital retailing are increasing, it is yet to understand what …
What is the right delivery option for you? Consumer preferences for delivery attributes in online retailing
Nowadays, online retailers are offering a variety of delivery options consisting of varying
combinations of delivery attributes. This study investigates how consumers value these …
combinations of delivery attributes. This study investigates how consumers value these …
Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation
GH Huang, N Korfiatis, CT Chang - Journal of Business Research, 2018 - Elsevier
Though several industry reports have suggested that the rate of shopping cart abandonment
is high in the mobile channel, the reasons for such abandonment remain relatively …
is high in the mobile channel, the reasons for such abandonment remain relatively …
Consumer decision-making in a retail store: the role of mental imagery and gender difference
Purpose The purpose of the study is to investigate how mental imagery evoked from sensory
in-store experience influences consumer anticipatory emotion, perceived ownership and …
in-store experience influences consumer anticipatory emotion, perceived ownership and …
Analysis of critical factors affecting the final decision-making for online grocery shopping
DJAV de Magalhães - Research in Transportation Economics, 2021 - Elsevier
This study focuses on the importance of factors that both strongly impact logistics
requirements and influence the final consumer decision for online grocery shopping. A …
requirements and influence the final consumer decision for online grocery shopping. A …
Digital product presentation, information processing, need for cognition and behavioral intent in digital commerce
M Kim - Journal of Retailing and Consumer Services, 2019 - Elsevier
The purpose of this experimental study was to examine the effects of digital product
presentation on consumer information processing and behavioral intent in apparel e …
presentation on consumer information processing and behavioral intent in apparel e …
The roles of sensory perceptions and mental imagery in consumer decision-making
The current study examines the relationship between sensory perceptions and mental
imagery and the mechanism through which sensory perceptions and mental imagery …
imagery and the mechanism through which sensory perceptions and mental imagery …