Optimal pricing and patient satisfaction optimization for healthcare providers

F Haghgou, AA Taleizadeh, MS Amalnik… - Expert Systems with …, 2024 - Elsevier
The importance of health systems for societies makes it necessary to examine them from a
scientific perspective and improve healthcare. Healthcare service prices determine patients' …

Soothing the unsatisfied or pleasing the satisfied? The effects of managerial responses to positive versus negative reviews on customer ratings and financial …

J Wu, J Ye, J Chu - Journal of the Academy of Marketing Science, 2024 - Springer
Managerial responses (MRs) have gained increasing attention as an important intervention
strategy for addressing online customer reviews. This study seeks to answer the question of …

Frontline human capital and consumer dissatisfaction: Evidence from the US airline industry

AJ Chauradia, C Milewicz, R Echambadi… - Journal of Consumer …, 2021 - jcsdcb.com
Drawing on a decade-long panel dataset on the US airline industry, we find an inverted U-
shaped relationship between frontline human capital expenses and consumer …

Pricing and waiting time decisions in a health care market with private and public provision

VF Alves - Journal of Applied Economics, 2019 - Taylor & Francis
This paper describes a duopoly market for healthcare where one of the two providers is
publicly owned and charges a price of zero, while the other sets a price so as to maximize its …

Gestión logística y su influencia en la calidad de servicio en una empresa de transportes, Trujillo 2023

GJ Davila Graus - 2023 - repositorio.ucv.edu.pe
Para esta investigación, el objetivo general fue determinar la influencia de la gestión
logística en la calidad de servicio en una empresa de transportes, Trujillo 2023. Cabe …

Market Deregulation, Competitive Ecological Evolution and Corporate Moral Decision.

Y Jingbo, L Yuanyuan… - Nankai Business …, 2022 - search.ebscohost.com
The moral decision-making of firms in the context of industry competition has become a hot
topic in theoretical and business circles. As an important emerging economy, China is …

PASSENGER SERVICE ON THE AIRCRAFT BOARD AS A COMPONENT OF THE AIRLINE'S IMAGE AND COMPETITIVENESS.

LM Dokiienko, VY Osmak… - Economics: Time …, 2023 - search.ebscohost.com
The article is devoted to consideration of passenger service on aircraft board as a basis for
forming the image and ensuring the airline's competitiveness. The role of passenger service …

Обслуговування пасажирів на борту літака як складова іміджу та конкурентоспроможності авіакомпанії

ЛМ Докієнко, ВЄ Осьмак, ОМ Трюхан - 2023 - dspace.nau.edu.ua
Стаття присвячена розгляду сервісного обслуговування пасажирів на борту літака як
основи для формування іміджу та забезпечення конкурентоспроможності авіакомпаній …

Competitive Imitation Strategy for New Product-Market Success

S Min, N Kim - Australasian Marketing Journal, 2023 - journals.sagepub.com
Imitation is a viable strategic choice for potential market entrants, but not all imitations help
the entrants gain competitive advantages or lead to success in the new product market. This …