Trust in blockchain-enabled exchanges: Future directions in blockchain marketing

TM Tan, S Saraniemi - Journal of the Academy of marketing Science, 2023 - Springer
Prior research typically positions blockchain technology as enabling a trustless exchange
environment without specifically investigating how blockchain technology provides trust and …

Fifty‐two years of consumer research based on social exchange theory: A review and research agenda using topic modeling

M Mishra, P Mund - International Journal of Consumer Studies, 2024 - Wiley Online Library
Social exchange theory (SET) is a leading sociopsychological theory that has enriched
understanding of consumers' behavior. In this study, we examine application of SET in …

Retailers, don't ignore me on social media! The importance of consumer-brand interactions in raising purchase intention-Privacy the Achilles heel

A Gutierrez, K Punjaisri, B Desai, SFS Alwi… - Journal of Retailing and …, 2023 - Elsevier
Effective interactions are essential for retail brands to progressively nudge consumers
towards purchase. While social media provides the platform for brands to directly connect …

[HTML][HTML] What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement

K Osei-Frimpong, G McLean, N Islam… - Journal of Business …, 2022 - Elsevier
The social behavioral perspective is under-researched in the extant literature. This hinders
the holistic understanding of social media brand engagement. This study examines the …

Consumers' willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective

M Degutis, S Urbonavičius, LD Hollebeek… - Journal of Retailing and …, 2023 - Elsevier
While personal data is invaluable to firms, the drivers of e-commerce customers' willingness
to disclose their personal data remain tenuous. Using social exchange theory, we develop a …

The impact of interpersonal interaction factors on consumers' purchase intention in social commerce: a relationship quality perspective

W Zhou, J Dong, W Zhang - Industrial Management & Data Systems, 2023 - emerald.com
Purpose Interpersonal interaction can influence consumers' purchase intention in social
commerce (s-commerce). This paper aims to identify interpersonal interaction factors as well …

Can I trust my AI friend? The role of emotions, feelings of friendship and trust for consumers' information-sharing behavior toward AI

C Pelau, DC Dabija, M Stanescu - Oeconomia Copernicana, 2024 - ceeol.com
Research background: AI devices and robots play an increasingly important role in
consumers' everyday life, by accompanying the consumer all day long. This presence has …

Relative power of online buyers in regard to a store: How it encourages them to disclose their personal data?

S Urbonavicius - Journal of Retailing and Consumer Services, 2023 - Elsevier
The current study contributes to the knowledge as to how the relative power of buyers
impacts their willingness to disclose personal data in online buying. The theoretical …

Examining the dark side of using gamification elements in online community engagement: an application of PLS-SEM and ANN modeling

G Srivastava, S Bag, MS Rahman… - Benchmarking: An …, 2023 - emerald.com
Purpose The negative influence of gamification on online communities has received little
attention in the available literature. The study examines the adverse effects of gamification …

Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education

A Abbasi, WK Wan Ismail - Cogent Social Sciences, 2023 - Taylor & Francis
Deviance is complex unethical behavior that influences employees, groups, and
organizations. When employees misbehave in the workplace, these behaviors can harm the …