Since the emergence of conversational agents, this technology has seen continuous
development and research. Today, advanced conversational agents are virtually …

When a smart device talks, what should its voice sound like? Voice-enabled devices are
becoming a ubiquitous presence in our everyday lives. Simultaneously, speech synthesis …

Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …

Chatbots are increasingly becoming important gateways to digital services and information—
taken up within domains such as customer service, health, education, and work support …

Advances in artificial intelligence (AI) frame opportunities and challenges for user interface
design. Principles for human-AI interaction have been discussed in the human-computer …

Smart speakers with voice assistants, like Amazon Echo and Google Home, provide benefits
and convenience but also raise privacy concerns due to their continuously listening …

Conversational agents promise conversational interaction but fail to deliver. Efforts often
emulate functional rules from human speech, without considering key characteristics that …

Voice has become a widespread and commercially viable interaction mechanism with the
introduction of voice assistants (VAs), such as Amazon's Alexa, Apple's Siri, Google …

Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …

For chatbots to be broadly adopted by users, it is critical that they are experienced as useful
and pleasurable. While there is an emerging body of research concerning user uptake and …