[HTML][HTML] Human-like robots and the uncanny valley

M Mara, M Appel, T Gnambs - Zeitschrift für Psychologie, 2022 - econtent.hogrefe.com
In the field of human-robot interaction, the well-known uncanny valley hypothesis proposes
a curvilinear relationship between a robot's degree of human likeness and the observers' …

Classifying smart personal assistants: An empirical cluster analysis

R Knote, A Janson, M Söllner, JM Leimeister - 2019 - kobra.uni-kassel.de
The digital age has yielded systems that increasingly reduce the complexity of our everyday
lives. As such, smart personal assistants such as Amazon's Alexa or Apple's Siri combine …

Leveraging “human-likeness” of robotic service at restaurants

L Lu, P Zhang, TC Zhang - International Journal of Hospitality Management, 2021 - Elsevier
Despite the rise of human-robot interaction research, the mixed findings of human-likeness
in consumer evaluation exist. Focusing on the restaurant sector, this research investigates …

Texting with humanlike conversational agents: Designing for anthropomorphism

AM Seeger, J Pfeiffer, A Heinzl - Journal of the Association for …, 2021 - aisel.aisnet.org
Conversational agents (CAs) are natural language user interfaces that emulate human-to-
human communication. Because of this emulation, research on CAs is inseparably linked to …

Value co-creation in smart services: a functional affordances perspective on smart personal assistants

R Knote, A Janson, M Söllner… - Journal of the Association …, 2020 - papers.ssrn.com
In the realm of smart services, smart personal assistants (SPAs) have become a popular
medium for value co-creation between service providers and users. The market success of …

[HTML][HTML] Findings from a qualitative field study with an autonomous robot in public: exploration of user reactions and conflicts

F Babel, J Kraus, M Baumann - International Journal of Social Robotics, 2022 - Springer
Soon service robots will be employed in public spaces with frequent human-robot interaction
(HRI). To achieve a safe, trustworthy and acceptable HRI, service robots need to be …

[HTML][HTML] A scoping review of HRI Research on 'anthropomorphism': contributions to the method debate in HRI

MF Damholdt, OS Quick, J Seibt, C Vestergaard… - International Journal of …, 2023 - Springer
Anthropomorphism represents a central theoretical term in social robotics and human robot
interaction (HRI) research. However, the research into anthropomorphism displays several …

[HTML][HTML] Human-robot interfaces for interactive receptionist systems and wayfinding applications

F Bazzano, F Lamberti - Robotics, 2018 - mdpi.com
Service robots are playing an increasingly relevant role in society. Humanoid robots,
especially those equipped with social skills, could be used to address a number of people's …

[HTML][HTML] The effect of robot attentional behaviors on user perceptions and behaviors in a simulated health care interaction: randomized controlled trial

DL Johanson, HS Ahn, BA MacDonald, BK Ahn… - Journal of medical …, 2019 - jmir.org
Background For robots to be effectively used in health applications, they need to display
appropriate social behaviors. A fundamental requirement in all social interactions is the …

Unveiling the role of congruity in service robot design and deployment

C Ma, A Fan, SA Lee - International Journal of Contemporary …, 2024 - emerald.com
Purpose This paper aims to examine the congruency effects of physically embodied robots
in service encounters, which addressed a significant research gap concerning the synthesis …