Traditionally, business process models are imperative, limiting process behavior to a small
set of variants. Purely imperative modeling languages are therefore unsuited for knowledge …

Knowledge-intensive business processes are flexible and data-driven. Therefore, traditional
process modeling languages do not meet their requirements: These languages focus on …

Knowledge-intensive processes are inherently complex. Thus, modeling them is hard as the
models have to capture various perspectives often using sub-models with hidden …

In knowledge-intensive processes, knowledge workers have to choose from many actions
those that align best with their objectives. This is challenging since such a decision involves …