Purpose Recently, traditional financial institutions are facing strong competition from
disruptive innovators (Fintech firms) forcing them to increasingly invest in new IT solutions to …

Purpose The goal of this paper is to identify the main factors influencing mobile service
adoption and define a universally applicable holistic concept capable of explaining all types …

Purpose The purpose of this paper is to delve into the interactive effects of corporate social
responsibility (CSR) and ambidextrous leadership on customer-oriented organizational …

This study aims to identify the factors that determine the willingness to use online messaging
services (OMS) in the context of a collective societal country. The measurement model …

While the use of theories and models in Information and Communication Technology for
Development (ICT4D) is important and has been studied, the scope of these theories has …

Purpose This study examines the role of corporate image and privacy concerns in intention
to use of online travel services using data from Vietnam. Design/methodology/approach The …

We contend that nonuse is different from low use and explore reasons for nonuse of
telecenters by small and marginal farmers in rural India. We take a resistance to change …

E-Health services are seen as promising to healthcare promotion, but low usage by patients
limits their effectiveness. The Technology Acceptance Model (TAM) has shown to be …

Mobile phone has revolutionized communication and comes with many services. However,
its adoption is slow in some regions, particularly in rural, poor, and remote areas in West …

Mobile telephony networks have seen a high rate of adoption worldwide in recent years.
However, these networks do not exist everywhere, and even where they are, their adoption …