Various embodiments relate to an engagement server and a related method of initiating an
engagement between an agent device and a user device based on formed and modified …

ABSTRACT A privacy processing system may use privacy rules to filter sensitive personal
information from web session data. The privacy processing system may generate privacy …

(57) ABSTRACT A computer-implemented method for visualization of web site analytics
overlaid upon the source website is described. In one example embodiment, the method can …

5,289,371 5,319,542 5,351, 186 5,372,507 5,375,055 5,387,783 5,450,537 5,517,405
5,563,805 5,572,643 5,581,702 5,583,763 5,590,038 5,592,378 5,611,052 5,636,346 …

The present invention discloses a new method for identifying current content service visited
by a mobile device user within a content server through a cellular network. According to this …

5,319,542 5,351, 186 5,372,507 5,375,055 5,387,783 5,450,537 5,517,405 5,563,805
5,572,643 5,581,702 5,583,763 5,590,038 5,592,378 5,611,052 5,636,346 5,664,115 …

(57) ABSTRACT A monitoring system intelligently captures Document Object Model (DOM)
events. The DOM events may provide state information that may not usually be captured …

5,235,519 5,239.462 5,262,941 5,289,371 5,319,542 5,351, 186 5,372,507 5,375,055
5,387,783 5,450,537 5,517,405 5,563,805 5,572,643 5,581,702 5,583,763 5,590,038 …

The present invention provides systems and methods for sell ing goods and services on in
conjunction with the Internet. The system receives session information on a customer's …

(57) ABSTRACT A computer-implemented method is provided for searching for files on the
Internet. In one embodiment, the method may provide an application crawler that assembles …