Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. It is impossible to …

It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers. If …

Penelitian ini bertujuan untuk mengetahui pengaruh pelatihan kerja terhadap produktivitas
kerja pegawai dengan motivasi sebagai variabel mediasi. Penelitian ini mengambil 78 …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. From the above definition, it can be concluded that quality is a quality …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

It is impossible to produce quality products and services without quality people and
processes. The existence of very busy peak periods is a problem in itself for service …