Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

Di era digital yang semakin berkembang ini, penting bagi perusahaan memahami user
experience (UX), dan user interface (UI) untuk dapat mengelola dan meningkatkan …

Nowadays sentiment analysis has become very important, mostly used for huge datasets
and helpful for researchers for applying methods and techniques. Amazon's food data is …

Customer churn is a vital and reoccurring problem facing most business industries,
particularly the telecommunications industry. Considering the fierce competition among …

This paper seeks to discuss the importance of customers' satisfaction in a business.
Business is not about achieving goals only but, should also focus on the customers' …

In Bangladesh, customers are accustomed to electronic home appliances due to family
structure, higher income levels, and technological affiliation. The huge customer base …

The increase in traditional and complementary medicine (TCM) methods has revealed the
necessity of determining relevant behavioral tendencies among healthcare users. In our …

The purpose of this study is to measure the relationship between service quality and food
quality towards customer loyalty. This study also measures customer satisfaction as the …

Purpose This study aims to explore the direct and indirect effects of sales opportunism and
sales conflict as well as of non-economic and economic satisfaction in business-to-business …

The purpose of this research was to determine students' satisfaction with the quality of
education services in universities in West Kalimantan. The method used in this study is the …