Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry

EF Amissah, S Blankson-Stiles-Ocran… - Journal of Hospitality …, 2022 - emerald.com
Purpose The purpose of this paper is to investigate the effect of emotional labour on frontline
employees' emotional exhaustion and job satisfaction within the hotel industry …

Well-being of Emotional Labor Force: A Case of Healthcare Workers at a Government District Hospital in Rumphi, North Malawi

B Mwanza, M Soko, D Njunga, D Zgambo - 2024 - preprints.org
This study addresses a gap in literature by comprehensively analyzing the emotional well-
being of healthcare workers. Methods: The study employed an analytical cross-sectional …

[PDF][PDF] Emotional Labour and Corporate Vitality of The Nigerian Hospitality Sector in Yenagoa, Bayelsa State

OS Isaiah, RK Dickson - iiardjournals.org
This paper examined the relationship between emotional labour and corporate vitality of the
Nigerian hospitality sector in Yenagoa, Bayelsa State. The researcher adopted a …