Purpose–The importance of supply chain alignment has been discussed since the birth of
supply chain management (SCM). Yet it remains a major challenge for supply chains. This …

Purpose–The purpose of this paper is to provide additional evidence of the impact of
innovation on three dimensions of a firm's performance, namely product quality, operational …

Purpose The purpose of this study is to gain insight into existing empirical studies on
performance management of small and medium-sized enterprises (SMEs). It categorizes the …

The purpose of this paper is to define and subjectively measure ISO 9001 effectiveness as
the achievement of the standard's objectives and determine its impact on the performance …

Purpose The purpose of this paper is to examine the impact of the dimensions of innovation
on manufacturing firm performance taking into consideration the moderating role of …

The aim of this paper is to explore the longitudinal alignment between performance
measures and business strategy. Moreover, the paper will probe the role of business …

The purpose of this study is to analyse the relationship of leadership styles with knowledge
management and organizational performance, as well as to analyse the influence of …

Purpose–The aim of this paper is to explore an important but relatively uncharted territory:
the actual functioning of performance measurement systems (PMS) in their organisational …

Purpose–The objective of this paper is to explore the possibility that some degree of
misalignment between performance measures and strategy, far from being …

This paper presents a holistic methodology and associated toolset for business process
modelling and analysis. The importance of integrating performance measurement (PM) …