The investigation of users' satisfactions and intentions in using the services provided by
commercial banks needs to be focused on internet banking, since this is the widely used …

The purpose of this study is to investigate the behavioral intention to adopt internet banking
(IB) by individuals under the influence of user espoused cultural values in Fiji. A conceptual …

Consumers' comfort and familiarity with digital interactions are helping drive the rise of
digital banking. Banks are responding to customers' demands by introducing cutting‐edge …

Integrating gamification into mobile payment platforms incentivizes people to use digital
alternatives for payment and could spur user-centric, platform-mediated interactions. This …

Although the evidence suggests that knowledge management (KM) is instrumental to
superior firm performance, research on the mechanisms that mediate this relationship is still …

Purpose Using the stimulus–organism–response (S–O–R) framework, this study
investigates the role of trust (organism) in influencing the behavioural intentions (response) …

Indonesia's fast-growing digital payment industry is encouraging the emergence of new
players. In a highly competitive industry and accompanied by COVID-19, e-wallet service …

Purpose E-government quality (e-GovQual) and e-government user value (e-GUV) are
multidimensional concepts. While previous studies have identified apparent factors …

Healthcare initiatives backed by electronic-governance (e-governance) principles have
contributed well to the extant literature and practice. Governments and healthcare systems …

The purpose of this study is to develop a reliable and valid scale for measuring digital
coupon redemption. The scale development process began with the grounded theory …