Following social cognitive theory, the current study investigated the impact of artificial
intelligence (AI) on employees' productivity in the healthcare sector. AI significantly facilitates …

Background Head nurses are vital in understanding and encouraging knowledge sharing
among their followers. However, few empirical studies have highlighted their contribution to …

This study examines the role of knowledge creation, knowledge sharing and information
communication technologies, which are organizational factors that influence the quality of …

This study aims to contribute in understanding the effect of emotional intelligence in health
sector and how the service quality is affected. A review of the literature on the effect of …

Benefits of service quality management in promoting the functions of health systems are well
established. A growing number of studies have attempted to measure the quality. However …

The purpose of this study is to investigate the relationship between three central dimensions
of quality in small accounting firms and firm performance. The three dimensions of quality …

This paper examines how information sharing impacts the quality of decision-making in
Jordanian private hospitals from the point of view of employees. It involved a structured …

Understanding what customer wants and how to action against them is crucial for service
industry, since customers and their interaction are part of the product offering. The research …

The main purpose of this study is to investigate the difference between patients' perceptions
of service quality offered by Amman private hospitals and patients' expectations. The …

The purpose of this study is to characterise the dynamics between the performance
management system (PMS) and the quality management system (QMS). We conducted a …