Unintended pregnancy is among the most troubling public health problems and a major
reproductive health issue worldwide imposing appreciable socioeconomic burden on …

Purpose The five-dimension service quality (SERVQUAL) scale is one of the most common
tools for evaluating gaps between clients' perceptions and expectations. This study aimed to …

Introduction: quality of services provided to patients Is prominent in hospitals as a large and
complex service organization and the most important service units within the health system …

Background: The main mission of any hospital in a health care system is to promote care
quality for patients and to meet their needs and expectations. The aim of this study was to …

Materials and Methods: This was a discriptive study conducted in summer 2014 on 200
patients referring to Shahid Motahari Health Center. The standard questionnaire of …

Background and purpose: One of the major purposes of health and clinical centers is the
satisfaction of patients which will consequently enhance their status of health. This study …

Objective: To determine the quality of service being provided in a hospital in southern Iran
and to evaluate it from patients' perspective. Methods: The cross-sectional study was …

: Introduction: Since understanding patients;# 39 expectations is necessary for improving
service quality, this study aimed to assess and determine the gap between hospital services …

Background: Comprehensive assessment of health care quality is the first step in improving
care and achieving health service goals. Therefore, this study aimed to conduct a systematic …

Introduction: Medical Tourism is defined as providing cost–effective medical care with the
assistance of the tourism industry for patients requiring surgery and other special treatment …