Electronic learning (e-learning) has become inevitable for higher education institutions
during the Corona Virus pandemic. This paper presents a systematic literature review on e …

This paper contributes to the understanding of the meaning of shared services and motives
for introducing shared services in government organizations. We review and clarify …

While the importance of literature studies in the IS discipline is well recognized, little
attention has been paid to the underlying structure and method of conducting effective …

The purpose of this article is to provide an in-depth overview of the scientific literature
pertaining to the Human Brand (HB) and to highlight research opportunities based on trends …

Purpose–The purpose of this paper is twofold. First, it aims to contribute to the theoretical
discussion on shared service centres (SSCs) for public sector accounting by putting forth a …

Organizations seeking improvements in their performance are increasingly exploring
alternative models and approaches for providing support services; one such approach being …

We present 14 design observations for public safety networks (PSNs) and describe how they
may apply more broadly to a wider range of inter-organizational systems within the public …

Abstract Impact Digital Entrepreneurship Apprentice Program (IDEA@ KPT) at Ministry of
Higher Education Malaysia 2021 is a comprehensive nationwide six-month program. Forty …

Purpose This chapter discusses the constitution of Shared Services and the value of a
consensual agreement of a definition for academe and practice. It explores the operating …

Public Organisations (POs) have been criticised for their bureaucratic and intrusive style of
working-with issues such as red tape, low service levels and costs continually deteriorating …