“As an AI language model, I cannot”: Investigating LLM Denials of User Requests

J Wester, T Schrills, H Pohl, N van Berkel - Proceedings of the CHI …, 2024 - dl.acm.org
Users ask large language models (LLMs) to help with their homework, for lifestyle advice, or
for support in making challenging decisions. Yet LLMs are often unable to fulfil these …

Conversational interfaces in iot ecosystems: where we are, what is still missing

S Gallo, F Paterno, A Malizia - … of the 22nd International Conference on …, 2023 - dl.acm.org
In the last few years, text and voice-based conversational agents have become more and
more popular all over the world as virtual assistants for a variety of tasks. In addition, the …

Lessons learned from designing and evaluating CLAICA: a continuously learning ai cognitive assistant

S Kernan Freire, E Niforatos, C Wang… - Proceedings of the 28th …, 2023 - dl.acm.org
Learning to operate a complex system, such as an agile production line, can be a daunting
task. The high variability in products and frequent reconfigurations make it difficult to keep …

The Human Factors of AI-Empowered Knowledge Sharing

S Kernan Freire - Extended Abstracts of the 2023 CHI Conference on …, 2023 - dl.acm.org
Many industries are facing the challenge of how to capture workers' knowledge such that it
can be shared, in particular tacit knowledge. The operation of complex systems such as a …