[HTML][HTML] Innovating into trouble: When innovation leads to customer complaints
This paper examines the unintended consequences of innovation. We show that innovative
activity can have adverse outcomes in the form of increased customer complaints with the …
activity can have adverse outcomes in the form of increased customer complaints with the …
Connectivity, Culture and Capabilities
D Dent - The Nature of Scientific Innovation, Volume II: Those …, 2024 - Springer
Connectivity is crucial for innovation; the people, the associated infrastructure and the key
organisations are all an essential part of the ability to generate innovative products, services …
organisations are all an essential part of the ability to generate innovative products, services …
[PDF][PDF] Innovating into trouble: When innovation leads to customer
S Roper, J Bourke - 2022 - cora.ucc.ie
This paper examines the unintended consequences of innovation. We show that innovative
activity can have adverse outcomes in the form of increased customer complaints with the …
activity can have adverse outcomes in the form of increased customer complaints with the …