The interaction effect of emoji and social media content on consumer engagement: A mixed approach on peer-to-peer accommodation brands

X Wang, M Cheng, S Li, R Jiang - Tourism Management, 2023 - Elsevier
This study examines how the interaction between emoji (emotional vs semantic) and social
media content (aesthetic experience vs promotion) influences consumer engagement in …

Influence of emojis on user engagement in brand-related user generated content

EE Ko, D Kim, G Kim - Computers in Human Behavior, 2022 - Elsevier
Emojis are increasingly adopted in various platforms, such as text messages, social media,
or blogs, as part of other digital communications. Recently, emojis have been used in brand …

Non-face emojis in digital marketing: Effects, contingencies, and strategic recommendations

DC Orazi, B Ranjan, Y Cheng - Journal of the Academy of Marketing …, 2023 - Springer
Non-face (NF) emojis are increasingly used to complement or substitute words in digital
marketing messages, yet the effects, mechanisms, and contingencies of this communication …

Boost your email marketing campaign! Emojis as visual stimuli to influence customer engagement

ES Valenzuela-Gálvez, A Garrido-Morgado… - Journal of research in …, 2022 - emerald.com
Purpose In an effort to evaluate if and how emojis might boost customer engagement in
email marketing, the current research aims to analyzes emojis' effects and investigates how …

Look on the bright side: Emojis impact tipping behaviour

S Lefebvre, L Boman, M Orlowski - International Journal of Hospitality …, 2024 - Elsevier
Emoji, a form of textual paralanguage, have gained popularity as a method of non-verbal
communication. Despite their popularity, little research has examined the strategic use of …

How risk messages influence tourist processing and sharing: The role of emojis

J Zhang, C Xie, Y Chen, Z Lin - Journal of Hospitality and Tourism …, 2023 - Elsevier
Understanding how tourists process and share risk messages during a crisis is critical for
tourism risk communication. This research develops and tests a theoretical framework of …

Let's play with emojis! How to make emojis more effective in social media advertising using promocodes and temporal orientation

X Huang, MS Kader, S Kim - Journal of Research in Interactive …, 2022 - emerald.com
Purpose The authors aim to examine how the construal level, either as an individual
temporal orientation or temporal distance of promotion, moderates the effects of emojis' …

Strength in diversity: How incongruent racial cues enhance consumer preferences toward conservative brands

L Boman, GSU Hewage, J Hasford - Journal of Business Research, 2023 - Elsevier
A growing number of brands utilize political stances and ideological beliefs to communicate
their image to customers. In examining how a brand's ideological stance might impact …

Emoji marketing: Toward a theory of brand paralinguistics

J Almaguer, R Felix, CM Harmeling - International Journal of Research in …, 2024 - Elsevier
Emojis, or pictographs that supplement or replace written language, have become
ubiquitous in contemporary communication, including emoji marketing. Drawing on insights …

Online communication styles of narcissistic content and low versus high social media engagement: evidence from Instagram

J Gross, R Lunardo - Marketing Letters, 2023 - Springer
Given their need for social recognition, narcissists often engage in activities that are valued
on social media. While communicating about such socially rewarding activities on social …