This literature review presents the History, Technology, and Applications of Natural Dialog
Systems or simply chatbots. It aims to organize critical information that is a necessary …

Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

Chatbots are becoming popular as many applications need it. E-commerce, aviation, supply
chain management companies etc. are using AI based chatbots to attract customers. Deep …

This paper develops a Chatbot conversational model that is aimed to achieve two goals: 1)
utilizing contextual information to generate accurate and relevant responses, and 2) …

Conversational agents are getting more popular and applied in a wide range of practical
application areas. The main task of these agents is not only to generate context-appropriate …

Chatbots have been widely used in various industries such as e-commerce, banking,
healthcare, and education to improve efficiency and provide 24/7 services to users. In the …

After the COVID-19 pandemic, many higher education institutions are using technology such
as artificial intelligence (AI) to support students' learning process. Therefore, accuracy and …

Abstract Thispaper analysesfivedecadesofresearchpublishedin… (AMSR). The authors
used a Latent Dirichlet Allocation (LDA) algorithm for unsupervised topic modeling. By …

Abstract Conversational Agents like Alexa from Amazon, Siri from Apple, Assistant from
Google, and Cortana from Microsoft, all demonstrate extraordinary research and potential in …

A empatia pode ser vista como um comportamento sócio-emocional complexo, que é
resultado da interação entre tanto dispositivos cognitivos como afetivos e é responsável …