This article claims to be both a review and an agenda-setting piece. It is argued that e-
government research suffers from definitional vagueness of the e-government concept …

The use of information technologies has been a window of opportunity for local governments
to increase initiatives and instruments for citizen participation and interaction with society …

Scholars and practitioners argue that the most important interactions between citizens and
government happen at the local level. These relationships could become closer and more …

Albeit e-government has seen a steady growth, it can still benefit from a better user
engagement, and usability and credibility are believed to be among the factors that influence …

He puesto mucho cariño y esfuerzo en redactar estas páginas, quizá porque me siento muy
cercana a las preocupaciones, inquietudes y aspiraciones de tantos funcionarios y gestores …

Greater use of information and communications technology and e-government can increase
governmental transparency. This, in turn, may invite citizen participation, foster e …

E-Government projects are currently service oriented, focusing on the implementation and
diffusion of digital public services through one-stop points of access for citizens. E …

Se analiza el nivel de gobierno electrónico y sus determinantes en las municipalidades de
las cinco regiones más pobladas de Chile. Se trabaja con una base de datos con 188 …

The development of e-government in most countries is still primarily aimed at developing
electronic services that customers can access via the internet. This has been matched by the …

The penetration of digital technologies in government has been met with both optimism and
caution. This study seeks to contribute to this field by examining how digital government …