Marketing mix, customer value, and customer loyalty in social commerce: A stimulus-organism-response perspective

YL Wu, EY Li - Internet Research, 2018 - emerald.com
Purpose Based on stimulus-organism-response model, the purpose of this paper is to
develop an integrated model to explore the effects of six marketing-mix components (stimuli) …

Corporate conflict management on social media brand fan pages

DP Dineva, JC Breitsohl, B Garrod - Journal of Marketing …, 2017 - Taylor & Francis
ABSTRACT A recent development in the literature on social media brand fan pages is the
investigation of hostile consumer-to-consumer interactions. Existing research has thus far …

Silence” as a strategy during a corporate crisis–the case of Volkswagen's “Dieselgate

S Stieglitz, M Mirbabaie, T Kroll, J Marx - Internet Research, 2019 - emerald.com
Purpose The purpose of this paper is to investigate the communication behaviour on Twitter
during the rise of a preventable corporate crisis. It aims to contribute to situational crisis …

Childhood adversity, resilience, and mental health: a sequential mixed-methods study of Chinese young adults

GWK Ho, ACY Chan, M Shevlin… - Journal of …, 2021 - journals.sagepub.com
Resilience is a key health protective factor for those with adverse childhood experiences
(ACEs), but little research has explored how it manifests in early adulthood or across …

国外研究者关于用户在线信息搜索中认知偏差的研究: 一个系统性综述

韩正彪, 张炜 - 图书馆杂志, 2024 - libraryjournal.com.cn
本综述旨在揭示国外关于用户在线信息搜索中认知偏差的研究现状, 以帮助其他学者对该领域有
更加全面的认识. 遵循系统综述思想, 纳入来自8 个学术数据库的104 篇文献, 分析出版趋势 …

Analisa Pengaruh Customer Experience Terhadap Customer Loyalty Dimoderasi Oleh Media Social Pada De Mandailing Cafe Surabaya

Y Widya - Jurnal Strategi Pemasaran, 2018 - publication.petra.ac.id
Di jaman yang serba cepat saat ini tidak dapat kita pungkiri komunikasi media sosial begitu
cepat dan efektif. Karena kemudahan dalam aktivitas sosial mereka dan promosi, banyak …

Foreign Researchers' Studies on Cognitive Biases in Users' Online Information Search: A Systematic Review

H Zhengbiao, Z Wei, Q Jinglin - Libraly Journal, 2024 - libraryjournal.com.cn
This review aims to elucidate the current status of foreign research on cognitive biasesin
users' online information search, in order to provide researchers with a more …

[图书][B] The effect of social media marketing on brand awareness, engagement, and customer value in South Africa: A stimulus-response perspective

NB Malanda - 2020 - search.proquest.com
With the rise of internet penetration and social media fast becoming one of the most popular
online activities, the emergence of social commerce (SC) has become one of the most …

[PDF][PDF] EXPLORING THE CONCEPT OF CUSTOMER ENGAGEMENT INTO STRATEGIC OUTPUT FOR THE BUSINESS

MP Kumar - researchgate.net
Conceptualization of the customer engagement is getting pace after Marketing Science
Institute put this topic in their priority list. Still, this concept is underdeveloped and need more …

[PDF][PDF] Consumer attitude recovery in social media

MSS SUWANDEE, A Lertwannawit - 2017 - ethesisarchive.library.tu.ac.th
Failure to obtain consumer attitude recovery, resulting in negative word of mouth spreading
over social media, could lead to brand crisis. Prior social network research has focused on …