Visual process models are meant to facilitate comprehension of business processes.
However, in practice, process models can be difficult to understand. The main goal of this …

Context Process models are key in facilitating communication in organizations and in
designing process-aware information systems. Organizations are facing increasingly larger …

Although (business) process models are frequently used to promote human understanding
of processes, practice shows that understanding complex models soon reach cognitive …

Purpose Business process modeling can involve multiple stakeholders, so it is natural that
problems may occur during the designing and understanding processes. One way to …

Business process models are typically graphs that communicate knowledge about the work
performed in organizations. Collections of these models are gathered to analyze and …

Many factors influence the creation of understandable business process models for an
appropriate audience. Understandability of process models becomes critical particularly …

For documenting business processes, there exists a plethora of process modeling
languages. In this context, graphical process models are used to enhance the process …

Many factors influence the creation of business process models which are understandable
for a target audience. Understandability of process models becomes more critical when size …

In this essay, I present a reflective and generative analysis of Business Process
Management research, in which I analyze process management and the surrounding …

The main aim of this study is to investigate human understanding of process models and to
develop an improved understanding of its relevant influence factors. Aided by assumptions …