In recent years there has been an exponential growth in the number of publications related
to theory and applications of Data Envelopment Analysis (DEA). Charnes, Cooper, and …

Restaurateurs often attempt to signal the scale [eg, casual vs. upscale] and service
standards of their operations through the use of various cues on their menus. Fancy font …

Purpose The purpose of this paper is to estimate the relative efficiencies of banks of the
Indian domestic banking sector by employing various models of data envelopment analysis …

A restaurant should be operated with passion but managed by profits. Thus, a successful
restaurant often depends on a range of approaches to account for performance and …

Abstract One of the United Nations Sustainable Development Goals is to provide access to
safe and clean drinking water. However, treating raw water in facilities currently involves …

Purpose This paper aims to examine whether using menu engineering (ME) together with
activity-based costing (ABC) for menu analysis provides new insights into true menu …

Purpose This study aims to develop a performance evaluation model for Facebook (FB)
marketing campaigns (FBMCs) for a franchised hotel, distinguish four quadrants based on …

The study aimed to determine the approaches of the kitchen chefs of restaurant businesses
to the menu engineering processes. A focus group interview with six professional kitchen …

Menu analysis and revenue management approaches contribute to improving a restaurant's
profitability. Yet, both approaches are often implemented independently with constraints …

The main goal of this study is to investigate whether higher (cost-effective) operational
efficiency in restaurants can be achieved without lowering the perceived level of service …