Trust within the workplace: A review of two waves of research and a glimpse of the third

KT Dirks, B de Jong - Annual Review of Organizational …, 2022 - annualreviews.org
Over the past quarter century, trust has emerged as a core concept in organizational
psychology and organizational behavior. We review the body of research amassed over that …

At what level (and in whom) we trust: Trust across multiple organizational levels

CA Fulmer, MJ Gelfand - Journal of management, 2012 - journals.sagepub.com
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …

From 'automation'to 'autonomy': the importance of trust repair in human–machine interaction

EJ De Visser, R Pak, TH Shaw - Ergonomics, 2018 - Taylor & Francis
Modern interactions with technology are increasingly moving away from simple human use
of computers as tools to the establishment of human relationships with autonomous entities …

A dynamic phase model of psychological contract processes

DM Rousseau, SD Hansen… - Journal of organizational …, 2018 - Wiley Online Library
In formulating a dynamic model of psychological contract (PC) phases, this paper offers new
insights by incorporating a temporal perspective into the study of the PC. Although …

Explanations and trust: What happens to trust when a robot partner does something unexpected?

JB Lyons, I aldin Hamdan, TQ Vo - Computers in Human Behavior, 2023 - Elsevier
Abstract Performance within Human-Autonomy Teams (HATs) is influenced by the
effectiveness of communication between humans and robots. Communication is particularly …

Understanding responses to supply chain disruptions: Insights from information processing and resource dependence perspectives

C Bode, SM Wagner, KJ Petersen… - … of Management Journal, 2011 - journals.aom.org
Why, how, and under what conditions do firms respond to supply chain disruptions? These
are important questions, given that firms around the world are increasingly exposed to …

Repairing trust in organizations and institutions: Toward a conceptual framework

R Bachmann, N Gillespie, R Priem - Organization Studies, 2015 - journals.sagepub.com
Trust plays a fundamental role in facilitating social exchange, yet recent global events have
undermined trust in many of society's institutions and organizations. This raises the pertinent …

[图书][B] Employee engagement: Tools for analysis, practice, and competitive advantage

WH Macey, B Schneider, KM Barbera, SA Young - 2011 - books.google.com
Providing both practical advice, tools, and case examples, Employee Engagement
translates best practices, ideas, and concepts into concrete and practical steps that will …

Trust and collaboration in the aftermath of conflict: The effects of contract structure

D Malhotra, F Lumineau - Academy of management Journal, 2011 - journals.aom.org
Leveraging a longitudinal data set concerning 102 interfirm disputes, we evaluate the effects
of contract structure on trust and on the likelihood of continued collaboration. We …

[图书][B] Organizational behavior: Securing competitive advantage

JA Wagner III, JR Hollenbeck - 2020 - taylorfrancis.com
The management of organizational behavior is a critically important source of competitive
advantage in today's organizations. Managers must be able to capitalize on employees' …