This paper outlines a selection of technological and organisational developments in the
information and communication technology (ICT) sector and analyses their likely challenges …

We examine the relationships between bank branch employees' felt job stress,
organizational commitment, job experience, and performance. Our findings are consistent …

This article presents a critique of the 'methodological nationalism'of traditional comparative
industrial relations. It investigates nine different sectors across the 27 EU member states on …

This introduction to the special issue on the globalization of service work provides an
overview of the call center sector and its development in coordinated, liberal market, and …

This article seeks to present a counter-case to theend of work thesis' advocated by writers
such as Beck et al. It argues that work remains a significant locus of personal identity and …

The current crisis in Europe is being labelled, in mainstream media and politics, as a 'public
debt crisis'. The present book draws a markedly different picture. What is happening now is …

It is commonly accepted that concepts are among the basic building blocks of human
cognition, knowledge, and learning (eg, Keil, 1992, Lamberts & Shanks, 1997, Margolis & …

The article compares the process of digitalisation and outcomes from work restructuring in
two banks from the United Kingdom and Luxembourg. The banking sectors in both countries …

Using data from extensive on-site interviews conducted in 1997, 1998, and 1999, the
authors examine trends in job content and earnings in selected jobs in two American banks …

Esta obra ofrece los principales resultados de una investigación empírica sobre los
profundos cambios que, desde hace unas tres décadas, afectan, por un lado, a las …