Community monitoring interventions to curb corruption and increase access and quality of
service delivery in low‐ and middle‐income countries: a systematic review - Molina - 2016 …

This study sought to identify the causes of poor service delivery and the strategies to
improve service delivery in local authorities using the case of Kajiado Local Authority. Two …

Good governance and accountability issues have become a serious concern in Indonesia
after the economic crisis and subsequent political transition in 1998. Consequently, the …

Purpose: This paper provides a literature review of both qualitative and quantitative research
on service delivery in urban local authorities as portrayed in literature and offers more …

This research study critically analysed the existing literature on municipal awareness
relevancy of municipal councils' service delivery for the purpose of enhancing citizen …

This study used the structural equation modeling tool to examine the impact of management
control system on performance in Malaysian local authorities. This study applies a …

The stability of any region or constituency is largely dependent upon the leadership
prevailing at the time. Different styles of leadership have been observed, but studies have …

This research study critically analysed the existing literatures on municipal awareness
relevancy of LAs service delivery for the purpose of enhancing citizen satisfaction. The …

Service delivery has become a parameter of defining the level of satisfaction amongst clients
in most organizations. Contributing on development and restructuring of most organization …

Local government performance is frequently interpreted through stakeholders' satisfaction
measured by statistical analyses. Apart from testing the relationship, the perception of …