[PDF][PDF] E-WOM and consumers' purchase intention: An empirical study on Facebook

S Al-Haddad, AA Sharabati, L Harb, A Husni… - Innovative …, 2022 - researchgate.net
Nowadays, organizations use social media to promote their services and products. At the
same time, they use different tools to convey their messages, such as Facebook. Therefore …

Impact of electronic word of mouth on consumer purchase intention in fast food industry: a conceptual review with special reference to Facebook users

EDT Shashikala, T DK - Proceedings of the International …, 2020 - papers.ssrn.com
Abstract Electronic Word of Mouth (EWOM) communication bears the opinion of customers
in getting through with their decision-making process. However, social media has brought a …