Sustainable Communication Management Using the Balanced Scorecard: Evidence from a Japanese Hospital Based on Corporate Communication Theory

YS Huang, K Ito, M Nemoto - Sustainability, 2023 - mdpi.com
This paper presents a case study of a balanced scorecard at the Bethlehem Garden Hospital
in Japan. About 80% of hospitals in Japan are running deficits, and each hospital must have …

The Impact of Organizational Climate, Knowledge Management, Ethical Leadership and Quality of MAIS on Firm Performance

T Siregar, M Nuryatno - Influence: International Journal of …, 2023 - influence-journal.com
The purpose of this study is to prove the direct impact of organizational climate, knowledge
management, ethical leadership and quality of MAIS on firm performance. The method used …