Forecasting has always been at the forefront of decision making and planning. The
uncertainty that surrounds the future is both exciting and challenging, with individuals and …

Data availability and access to various platforms, is changing the nature of Information
Systems (IS) studies. Such studies often use large datasets, which may incorporate …

Digitization, artificial intelligence, and service robots carry serious ethical, privacy, and
fairness risks. Using the lens of corporate digital responsibility (CDR), we examine these …

Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …

We discuss the relevance of the recent machine learning (ML) literature for economics and
econometrics. First we discuss the differences in goals, methods, and settings between the …

Recent advances in artificial intelligence are primarily driven by machine learning, a
prediction technology. Prediction is useful because it is an input into decision-making. In …

Natural language is a key form of business communication. Textual analysis is the
application of natural language processing (NLP) to textual data for automated information …

Does digitalization make competitive advantage more or less sustainable? One line of
argument is that digitalization leads to hyper-competition and shorter spells of competitive …

Auditory description display is verbalized text typically used to describe live, recorded, or
graphical displays to support access for people who are blind or visually impaired …

Abstract Machines are increasingly doing “intelligent” things. Face recognition algorithms
use a large dataset of photos labeled as having a face or not to estimate a function that …