Comparative analysis of classical and deep learning-based natural language processing for prioritizing customer complaints

J Blümel, M Zaki - 2022 - scholarspace.manoa.hawaii.edu
Recent advancements in natural language processing have been shown to be very effective
for different text mining tasks and thus have provided the opportunity to enhance service …

The importance of poverty in sustainability policies: an approach to understanding online opinion

MA Del-Pino, A Bodaghi, P Watine… - Actas del Congreso …, 2020 - revistas.ulima.edu.pe
Twitter data related to poverty and basic income was collected for 24 days in 2019, and then
was cleaned and prepared for natural language processing. A 7% subset of the data was …