Purpose This study aims at building a framework for the electronic word-of-mouth (eWOM)
response under the social media environment. The elaboration likelihood model was …

This research was motivated by two considerations:(1) Mobile-based technologies have the
potential to improve the delivery process of healthcare services, and (2) limited research has …

Whilst most banks introduced internet banking services for the benefit of their customers, the
adoption and use of the service had been very low. Strategies to increase the adoption and …

Purpose–The purpose of this paper is to examine the important criteria responsible for the
adoption of different electronic banking channel (EBC) alternatives in Indian perspective. It …

Because extant studies on mobile banking have typically considered respondents as a
single group, which may yield cursory findings and a simplistic profile, this study clusters …

Internet banking is an important phenomenon in the contemporary banking industry. The
purpose of this paper is to analyze the characteristics of internet banking users in Northern …

Contribution/Originality: This study contributes to the existing literature on the challenges in
implementing a digital culture environment within rural communities, particularly in Malaysia …

The provision of electricity to rural off-grid island communities is considered a practical initial
approach to achieving Just Energy Transition. Often, these communities are powered by …

This paper focuses on customers' attitudes towards internet banking (IB), with particular
reference to generational differences vis-à-vis such service. These factors are important for …

In this study we investigate the level of adoption of internet banking in Bosnia and
Herzegovina across gender, age group and education levels. Data is collected true the …