Impact of service quality and trust on repurchase intentions–the case of Pakistan airline industry
Purpose The purpose of this paper is to examine the antecedents of repurchase intentions in
the Pakistani airline industry. Though research on repurchase intentions has traditionally …
the Pakistani airline industry. Though research on repurchase intentions has traditionally …
Corporate social responsibility and forward default risk mediated by financial performance and goodwill
In today's business environment, corporate social responsibility (CSR) has become an
increasingly significant factor for firms. This study is driven by the motivation to add to the …
increasingly significant factor for firms. This study is driven by the motivation to add to the …
The role of cultural differences in customer retention: evidence from the high-contact service industry
Current tourism landscape and dynamism of the business environment have increased
market competitiveness in the high-contact service industry. Hotel operators must now pay …
market competitiveness in the high-contact service industry. Hotel operators must now pay …
[HTML][HTML] Leveraging entrepreneurial marketing processes to ameliorate the liability of poorness: The case of smallholders and SMEs in developing economies
KLP Ho, HT Quang, MP Miles - Journal of Innovation & Knowledge, 2022 - Elsevier
This study explores how entrepreneurial marketing can reduce the liability of poorness by
enhancing the performance of smallholder agribusinesses in developing economies. Partial …
enhancing the performance of smallholder agribusinesses in developing economies. Partial …
The influence of customer trust and loyalty on repurchase intention of domestic tourism: a case study in Thailand during COVID-19 crisis
S Laparojkit, M Suttipun - The Journal of Asian Finance, Economics …, 2021 - koreascience.kr
The study aimed to investigate the level of customer trust, loyalty, and re-purchase intention
of coastal tourism in Thailand during the COVID-19 crisis; to test the different levels of …
of coastal tourism in Thailand during the COVID-19 crisis; to test the different levels of …
Interlinkage of Perceived Ecotourism Design Affordance, Perceived Value of Destination Experiences, Destination Reputation, and Loyalty
M Azinuddin, MB Mohammad Nasir, MH Hanafiah… - Sustainability, 2022 - mdpi.com
The aim of this study is to analyse the relationships between the perceived ecotourism
design affordances (PEDA), perceived value of destination experience (PERVAL) …
design affordances (PEDA), perceived value of destination experience (PERVAL) …
Trust in the financial services context: a meta-analysis
Purpose This article presents a systematic framework with a meta-analytic approach to
finding various antecedents, consequents and moderating effects of trust in financial …
finding various antecedents, consequents and moderating effects of trust in financial …
How do you cope? Online medical consultation service uncertainty, coping strategies, and subsequent payment
M Yang, J Jiang, AF Cameron, X Liu - Electronic Commerce Research and …, 2023 - Elsevier
Online medical consultation (OMC) based on a multisided market model is an increasingly
popular healthcare service; however, encouraging consumers to continuously use the …
popular healthcare service; however, encouraging consumers to continuously use the …
Understanding organizational reputation formation in mobile commerce
SW Lin, EY Huang, KT Cheng - Electronic Commerce Research and …, 2022 - Elsevier
As mobile commerce (m-commerce) plays an increasingly significant role in retailing,
opportunities exist for organizations to shape or reshape their reputations. Therefore, it is …
opportunities exist for organizations to shape or reshape their reputations. Therefore, it is …
The impact factors toward online repurchase intention: A case study of Taobao e-commerce platform in China
Z Zhang, C Nuangjamnong - … Research E-Journal …, 2022 - assumptionjournal.au.edu
Purpose: the purpose of this study is to investigate the effects of online customers' perceived
usefulness, perceived ease of use, perceived cost, trust, and satisfaction on repurchase …
usefulness, perceived ease of use, perceived cost, trust, and satisfaction on repurchase …