Promoting customer engagement in service settings through identification

HG Black, V Jeseo, LH Vincent - Journal of Services Marketing, 2021 - emerald.com
Purpose The purpose of this paper is to empirically test some of the consumer engagement
frameworks that have been previously proposed in marketing literature …

Customer value is reviewed in terms of customer relationship learning and customer engagement: Evidence from banking industry

F Panjaitan, H Panjaitan - Accounting, 2021 - growingscience.com
This study is to examine the effects of service quality, customer relationship learning, product
quality, and customer engagement on increasing customer value. The researchers propose …

Factors affecting the purchase intention of virtual goods in mobile game clash royale

J Limanto, H Semuel… - Petra International Journal …, 2018 - repository.petra.ac.id
Concerning Indonesia s rapid growth of mobile internet usage and also a growing mobile
game market, this research aims to analyze the influence of Customer-to-Customer …

The Effect of Airline Passengers' Satisfaction on Loyalty: Do Region and Airline Carrier Matter? A Meta-analysis Study

R Erturgut, HE Gürler - Transportation in Developing Economies, 2023 - Springer
Until now, the relationship between satisfaction and loyalty has been extensively examined
among various customers residing in different regions of the world. Customers who are …

Role of Electronic Word of Mouth in Generating a Prestigious Perception of the Brands

S Hussain, Z Tahir, A Fatima - … Business and Society …, 2024 - publishing.globalcsrc.org
Purpose: Brand prestige can be quantified from a consumer's perspective, but it has not yet
been examined. Keeping in view that EWOM can alter behaviors and perceptions, the …

Ảnh hưởng của giá trị cảm nhận đến sự hài lòng và lòng trung thành của hành khách: Nghiên cứu trường hợp của VietJet Air

NH Quang, NA Đức - TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH …, 2024 - ideas.repec.org
Nghiên cứu này xác định các yếu tố phản ánh giá trị cảm nhận của hành khách đối với dịch
vụ của Hãng Hàng Không (HHK) chi phí thấp (LCC) và xem xét vai trò của giá trị cảm nhận …

THE IMPACT OF SERVICE QUALITY, CUSTOMER ENGAGEMENT, AND SELECTED MARKETING CONSTRUCT ON PASSENGER LOYALTY (CASE OF PT …

MK Sebayang - 2023 - e-journal.uajy.ac.id
This research analyses the influence of service quality, customer engagement, perceived
value, customer satisfaction, brand image toward PT. Kereta Api Indonesia passenger …

Factors Affectıng Student Loyalty On Student Recruıtment Agencıes In Malaysıa: A Medıatıon Effect Of Student Engagement.

Y Al-Khaled, V Raju - Turkish Online Journal of Qualitative …, 2021 - search.ebscohost.com
This study aims to examine the various factors affecting customer loyalty through the
mediating effect of customer engagement. The research methodology was carried out in a …

[PDF][PDF] Journal Homepage:-www. journalijar. com

BP Makmuri, T Sitinjak, W Rachbini - academia.edu
ISSN: 2320-5407 Int. J. Adv. Res. 9(08), 912-920 RESEARCH ARTICLE …………………………………………………
Page 1 ISSN: 2320-5407 Int. J. Adv. Res. 9(08), 912-920 912 Journal Homepage: - www.journalijar.com …

[引用][C] Factors Affecting the Purchase Intention of Virtual Goods in Mobile Game Clash Royale

J Limanto, H Semuel, M Adiwijaya