[HTML][HTML] Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for …

YK Dwivedi, N Kshetri, L Hughes, EL Slade… - International Journal of …, 2023 - Elsevier
Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research …

YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj… - 2023 - uia.brage.unit.no
Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

[HTML][HTML] Ethical considerations of using ChatGPT in health care

C Wang, S Liu, H Yang, J Guo, Y Wu, J Liu - Journal of Medical Internet …, 2023 - jmir.org
ChatGPT has promising applications in health care, but potential ethical issues need to be
addressed proactively to prevent harm. ChatGPT presents potential ethical challenges from …

ChatGPT and consumers: Benefits, pitfalls and future research agenda

J Paul, A Ueno, C Dennis - International Journal of Consumer …, 2023 - Wiley Online Library
The need of the hour is to encourage research on topics with newness and novelty. In this
context, this article discusses multidimensional benefits and potential pitfalls of using …

Marketing with chatgpt: Navigating the ethical terrain of gpt-based chatbot technology

P Rivas, L Zhao - AI, 2023 - mdpi.com
ChatGPT is an AI-powered chatbot platform that enables human users to converse with
machines. It utilizes natural language processing and machine learning algorithms …

Thinking responsibly about responsible AI and 'the dark side'of AI

P Mikalef, K Conboy, JE Lundström… - European Journal of …, 2022 - Taylor & Francis
Artificial Intelligence (AI) has been argued to offer a myriad of improvements in how we work
and live. The notion of AI comprises a wide-ranging set of technologies that allow individuals …

Ethical framework for Artificial Intelligence and Digital technologies

M Ashok, R Madan, A Joha, U Sivarajah - International Journal of …, 2022 - Elsevier
Abstract The use of Artificial Intelligence (AI) in Digital technologies (DT) is proliferating a
profound socio-technical transformation. Governments and AI scholarship have endorsed …

A framework for AI-powered service innovation capability: Review and agenda for future research

S Akter, MA Hossain, S Sajib, S Sultana, M Rahman… - Technovation, 2023 - Elsevier
Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

[HTML][HTML] Competitive advantage: A longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence

OA Alghamdi, G Agag - Journal of Retailing and Consumer Services, 2024 - Elsevier
While data-driven innovation capabilities have received considerable attention from
academics and practitioners, there is insufficient longitudinal evidence on how they might …

Corporate digital responsibility in service firms and their ecosystems

J Wirtz, WH Kunz, N Hartley… - Journal of Service …, 2023 - journals.sagepub.com
Digitization, artificial intelligence, and service robots carry serious ethical, privacy, and
fairness risks. Using the lens of corporate digital responsibility (CDR), we examine these …