Purpose The purpose of this paper is to examine what are both the main theoretical basis
and the recent perspectives within the organizational innovation literature …

This study explores the impact of digitalization on technological (product and process)
innovations in German small and medium-sized enterprises (SMEs). In particular, three …

The point of departure for this study is the understanding of customer relationship
management (CRM) as a set of technological solutions key for efficient business …

This paper focuses on determining how organizational innovation, together with other
innovation activities, such as internal and externally sourced innovation practices, influences …

Purpose The purpose of this paper is to explain how emerging market firms create
competitive advantage through innovation. The study through the upper echelon theory and …

ABSTRACT Customer Relationship Management (CRM) has established itself as one of the
fastest growing business management technology solutions in recent years, which makes it …

This article examines human resource management (HRM) practices in small and medium-
sized enterprises (SMEs). In particular, by examining the issue of causal order, it addresses …

Innovation and exporting both play a vital role in the sustained business performance of
small and medium-sized enterprises (SMEs). Unfortunately, few studies have …

Has COVID-19 pushed digitalisation in SMEs? The role of entrepreneurial orientation |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

In increasingly uncertain and competitive markets, small tourism firms are often pressured to
innovate across a diverse range of innovation types. Innovation diversity creates synergies …