Globalization policies are encouraging manufacturing companies to produce environment-
friendly products that offer a sustainable competitive advantage. Currently, product recovery …

Abstract Logistics Service Quality (LSQ) is recognized as an important tool in modern
markets. In recent years, a number of researches in this field are growing rapidly. Numerous …

Purpose This study aims to identify service quality dimensions for logistics service providers
(LSPs) and to examine their relationships with customer satisfaction and customer loyalty …

Modeling customer satisfaction and revisit intention in Bangladeshi dining restaurants |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …

This article identifies the influence of logistics service quality in Indonesia on customer
satisfaction and loyalty during the COVID-19 pandemic and customer trust as a moderating …

Aim/purpose–This article presents the results of research referring to Keller's brand equity
concept. The fundamental objective of the research was to examine the influence of brand …

The main purpose of this study is to identify the Logistics 4.0 service quality (L4. 0SQ) criteria
and to investigate the effectiveness of emerging technologies as sustainability and value …

Paper explores different stakeholder perceptions of logistics service quality in Hai Phong,
Vietnam, one of the country's most important port complexes and largest logistics hubs. Semi …

This article analyses customer satisfaction with logistics services; however, considerable
attention is paid specifically on their quality. This activity is part of service industry, whose …

In the present era of the circular economy, sustainable service quality has become an order
winning criteria for all logistics provider across the world. The selection of appropriate …