YouTube and TikTok have gained increasing recognition as social network sites to support
online knowledge acquisition, sharing, and application via social media platforms in the …

Purpose As disruptive technologies, such as the use of artificial intelligence (AI)-enabled
customer relationship management (CRM) systems, alter the processes and strategies that …

This article aims to understand the association between service quality and customer
satisfaction to use mobile banking through structural equation model, because, Bangladesh …

Online banking adoption: A factor validation and satisfaction causation study in the context of
Indian banking customers | Emerald Insight Books and journals Case studies Expert Briefings …

Purpose The purpose of this paper is to examine the combined roles that perceived
usefulness (PU), perceived ease of use, perceived security and hedonic motivation play on …

The objective of this article is to analyze if demographic characteristics influence user
attitude towards mobile banking. The sample comprise of current users of online banking …

Technology has revolutionized the way we all use smartphones and has paved the way for
devices with multiple functions like smart appliances, smartphones, smartwatches, and …

The educated youth in India have adapted well to technology and technology-based
solutions. Much of it has been attributed to the increased usage of computers, Internet and …

Purpose This paper aims to explore the intention to adopt the Metaverse in Islamic banks,
with a particular focus on evaluating perceived usefulness, ease of use, user satisfaction …

The purpose of the study is to identify the perceptions of Internet banking (IB) users in Tamil
Nadu using technology acceptance model (TAM) by incorporating service quality as external …