In recent years, we have witnessed the rapid proliferation and widespread adoption of a new
class of information technologies, commonly known as social media. Researchers often rely …

Online feedback mechanisms harness the bidirectional communication capabilities of the
Internet to engineer large-scale, word-of-mouth networks. Best known so far as a technology …

The rapidly growing field of computational social choice, at the intersection of computer
science and economics, deals with the computational aspects of collective decision making …

A growing body of research has emerged on online product reviews and their ability to elicit
performance outcomes desired by retailers; yet, a common understanding of the …

Institution-based trust is a buyer's perception that effective third-party institutional
mechanisms are in place to facilitate transaction success. This paper integrates sociological …

Predicting online product sales via online reviews, sentiments, and promotion strategies: A big
data architecture and neural network approach | Emerald Insight Books and journals Case …

This study investigates the contemporary role of electronic word-of-mouth (eWOM) in
business exchanges through buyers' signaling of observable and unobservable supplier …

Online workplaces such as oDesk, Amazon Mechanical Turk, and TaskRabbit have been
growing in importance over the last few years. In such markets, employers post tasks on …

Online service marketplaces allow service buyers to post their project requests and service
providers to bid for them. To reduce the transactional risks, marketplaces typically track and …

The emergence of large-scale cooperation in humans poses a major puzzle for the social
and behavioural sciences. Reputation formation—individuals' ability to share information …