Theory of value co-creation: a systematic literature review

M Galvagno, D Dalli - Managing service quality, 2014 - emerald.com
Purpose–The purpose of this paper is to summarize and classify extant research and to
better understand the past, present, and future state of the theory of value co-creation. Its …

Defining service innovation: A review and synthesis

L Witell, H Snyder, A Gustafsson, P Fombelle… - Journal of Business …, 2016 - Elsevier
Research on service innovation appears in several research disciplines, with important
contributions in marketing, management, and operations research. Although the concept is …

Authentic and transformational leadership and innovative work behaviour: the moderating role of psychological empowerment

M Grošelj, M Černe, S Penger, B Grah - European Journal of …, 2020 - emerald.com
Authentic and transformational leadership and innovative work behaviour: the moderating role
of psychological empowerment | Emerald Insight Books and journals Case studies Expert …

The central role of knowledge integration capability in service innovation-based competitive strategy

S Salunke, J Weerawardena… - Industrial Marketing …, 2019 - Elsevier
This study examines how B2B service firms organize and manage knowledge in order to
deliver new value adding solutions and in turn competitive advantage, addressing calls for …

Value co-creation: concept and measurement

KR Ranjan, S Read - Journal of the academy of marketing science, 2016 - Springer
The surge in academic and practical interest in the topic of value co-creation (VCC)
highlights an equivocal understanding of its conceptual boundaries and empirical …

Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study

NK Jaiswal, RL Dhar - International journal of hospitality management, 2015 - Elsevier
Highlighting the implications of transformational leadership, the study examines the role of
transformational leadership in predicting employee creativity. The study also investigates the …

Identifying categories of service innovation: A review and synthesis of the literature

H Snyder, L Witell, A Gustafsson, P Fombelle… - Journal of Business …, 2016 - Elsevier
Abstract Service innovation acts as society's engine of renewal and provides the necessary
catalyst for the service sector's economic growth. Despite service innovation's importance …

Effect of green transformational leadership on green creativity: A study of tourist hotels

S Mittal, RL Dhar - Tourism management, 2016 - Elsevier
This study examined the role played by green transformational leadership in promoting
green creativity through green organizational identity. A survey questionnaire was used to …

It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives

SP Osborne, K Strokosch - British Journal of Management, 2013 - Wiley Online Library
We propose an important theoretical development for our understanding of the co‐
production of public services. It combines the insights from both public administration and …

Value co-creation: Concept and contexts of application and study

H Alves, C Fernandes, M Raposo - Journal of Business Research, 2016 - Elsevier
This study aims to identify the main perspectives and contexts of the usage of the term co-
creation of value in business and management existing in the Web of Knowledge database …