To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?
This study aims to investigate the factors contributing to consumer hesitation during online
checkout. By integrating the Uses and Gratifications Theory and Cue Utilization Theory, we …
checkout. By integrating the Uses and Gratifications Theory and Cue Utilization Theory, we …
A multisector analysis of tourist delight and positive visitor outcomes
P Bangwayo-Skeete, D Barnes… - Journal of Quality …, 2023 - Taylor & Francis
This research provides new insights into how customer delight functions across the tourism
experience. Drawing from literatures on delightful experiential encounters, service …
experience. Drawing from literatures on delightful experiential encounters, service …
The Year 2023 in Thirteen Leading Journals: A Bibliography of Research in the Area of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
CD Stevens - Journal of Consumer Satisfaction, Dissatisfaction and …, 2024 - jcsdcb.com
A detailed search was conducted to create a bibliography of articles that should prove useful
to researchers that are conducting research in areas related to the mission of the Journal of …
to researchers that are conducting research in areas related to the mission of the Journal of …
[PDF][PDF] Paying More for Doing Good: Can concrete CSR activities enhance the fairness perception of price increases?
F Belzner, B van den Tillaart - 2023 - diva-portal.org
Background: Understanding consumer perceptions of price fairness has become more
critical than ever in an economy grappling with inflation and the increasing cost of CSR. The …
critical than ever in an economy grappling with inflation and the increasing cost of CSR. The …