Negative emotions in consumer brand relationship: A review and future research agenda

S Khatoon, V Rehman - International Journal of Consumer …, 2021 - Wiley Online Library
Emotions have a compelling and strong effect on individuals actions and behaviours. They
are elicited in consumers during the decision‐making process through brand‐related stimuli …

Types of Consumer-Brand Relationships: A systematic review and future research agenda

C Alvarez, ME David, M George - Journal of Business Research, 2023 - Elsevier
This article provides the first systematic literature review specifically about consumer-brand
relationship types since the foundational paper on brand relationships was published in …

How well do consumer-brand relationships drive customer brand loyalty? Generalizations from a meta-analysis of brand relationship elasticities

M Khamitov, X Wang, M Thomson - Journal of Consumer …, 2019 - academic.oup.com
To advance understanding of how well different types of brand relationships drive customer
brand loyalty and to help companies improve the effectiveness of their relationship-building …

Brands as relationship builders in the virtual world: A bibliometric analysis

C Veloutsou, CR Mafe - Electronic Commerce Research and Applications, 2020 - Elsevier
Given the growing role of brands as relationship partners and relationship facilitators and
the pre-eminence of the online environment for consumers, this article contributes to the …

Effects of social media marketing and selected marketing constructs on stages of brand loyalty

SF Salem, SO Salem - Global Business Review, 2021 - journals.sagepub.com
The main purpose of this study is to examine the antecedents of brand loyalty in the context
of fast fashion industry. This study also highlights the role of social media (SM) marketing on …

The role of brand gratitude in consumer relationships with cool brands

MM Koskie, RE Freling, WB Locander… - Journal of Product & …, 2024 - emerald.com
Purpose This study aims to explore and extend the consumer–brand relationship literature
by integrating the relatively new construct of brand coolness with a growing body of work on …

Epistemological jangle and jingle fallacies in the consumer–brand relationship subfield: A call to action

N Albert, M Thomson - Journal of Consumer Research, 2024 - academic.oup.com
For more than 20 years, the consumer–brand relationship (CBR) subfield has flourished with
scores of constructs being employed. We provide an epistemological examination of its 14 …

Insights into the experience of brand betrayal: From what people say and what the brain reveals

M Reimann, DJ MacInnis, VS Folkes… - Journal of the …, 2018 - journals.uchicago.edu
Brand betrayal is a state evoked when a brand with which one has previously established a
strong self–brand connection fractures a relationship by engaging in a moral violation. We …

Brand avoidance: underlying protocols and a practical scale

R Odoom, JP Kosiba, CT Djamgbah… - Journal of Product & …, 2019 - emerald.com
Purpose The increased practitioner and academic interest in negative brand phenomena
highlight the need for the development of practical scales to be used for empirical …

Enlightening the brand building–audience response link

C Veloutsou - Journal of Brand Management, 2023 - Springer
In an era where brands try to generate strong and positive consumer responses in an
uncertain, complex, unpredictable, and fast-changing environment, understanding the …