[PDF][PDF] The effect of psychological empowerment on employee performance

RM Rania, NRA Rahmanb… - International Journal of …, 2021 - researchgate.net
The study investigated the relationship between the four dimensions of psychological
empowerment between employees' performance in the automotive after sales service in …

Analisisi Peran Mediasi Kepuasan Nasabah Pada Hubungan Digital Marketing Dan Brand Loyalty Pada Bank Jateng Cabang Wonosobo

AF Firmanda, F Lukiastuti - Among Makarti, 2022 - jurnal.stieama.ac.id
Penggunaan teknologi dalam dunia pemasaran telah memberi banyak manfaat positf
terhadap tingkat penjualan dan pemasaran produk perusahaan. Kemajuan teknologi …

Impact of perceived CSR on brand Equity through brand admiration and customer advocacy Behaviour: Moderating role of brand attitude and customer loyalty

M Mahmood, A Niazi, W Asghar… - … Business and Society …, 2021 - publishing.globalcsrc.org
Purpose: This study intends to explore the positive impact of perceived Corporate Social
Responsibility (CSR) on brand equity with respect to behaviors and emotions. The motive …

Structural determinants of customer loyalty among long-term insurance consumers in Namibia

B Tjizumaue, S Olusegun Atiku - Cogent Business & Management, 2024 - Taylor & Francis
Customer satisfaction, retention, and loyalty are essential for a positive return on sales in the
insurance industry. This study examines the key determinants of customer loyalty among …

Financial Technology, Customer Experience, Behaviour and Banks Financial Performance: The Case of United Arab Emirates

AHSH Almasafri - 2022 - search.proquest.com
The primary aim of this study is to investigate the influence of the experiences of users
towards Fintech on the banks' financial performance, testing the intermediation role of …

Job satisfaction and organizational commitment of millennial and gen z hotel employees: a basis for management technique development

EMQ Areola, RMP Lao, RP Javier - Journal of Sustainable …, 2023 - jscd.ipmi.ac.id
The workforce is now composed of multi-generational employees. In the coming years,
Millennials and Gen Z will dominate the labor force. The purpose of this study is to …

The Influence of image and product attributes on customer satisfaction and its implications for customer loyalty of Kimia Farma Apotek (KFA) in the Bandung City area

MRT Pasacito, M Ariyanti - … Journal of Research in Business and Social …, 2024 - ssbfnet.com
The retail segment has the largest contribution to the total net sales value of Kimia Farma
Group, which is run by the company's subsidiary, PT Kimia Farma Apotek (KFA). Kimia …

The Impact of Media Reputation, Customer Satisfaction, Digital Banking, and Risk Management Moderation on ROA

S Alam - RedFame: studies in Media and Communication, 2023 - repository.umi.ac.id
This research aims to analyze the effect of media reputation, customer satisfaction, and
digital banking on the financial performance of Rural Banks (BPR) with risk management …

[PDF][PDF] Mediating Effect of HRM Practices between Service Quality and Customer Satisfaction in the Real Estate Industry in Metro Manila, Philippines: A Literature …

J Pascua, G Japos - JPAIR Multidisciplinary Research, 2023 - philair.ph
Human resource management (HRM) practices have been highlighted as essential for
boosting organizational efficiency and keeping a competitive edge. A company's human …

The mediating effect of customer satisfaction on the relationship between service recovery performance factors and business growth among Bangladesh garment …

MKH Sheikh - European Journal of Business and Management, 2022 - ur.aeu.edu.my
As of late, business growth is sensed as one of the greatest challenges for Bangladesh
garment industry in order to gain competitive advantage because many garment factories …