Building city dashboards for different types of users

GW Young, R Kitchin, J Naji - Sustainable smart city transitions, 2022 - taylorfrancis.com
City dashboard websites are a common modality for bringing open-government
philosophies into the public domain. Yet, there has been little research concerning the …

Finetuning analytics information systems for a better understanding of users: evidence of personification bias on multiple digital channels

BJ Jansen, S Jung, J Salminen - Information Systems Frontiers, 2024 - Springer
Although the effect of hyperparameters on algorithmic outputs is well known in machine
learning, the effects of hyperparameters on information systems that produce user or …

New channels, new possibilities: A typology and classification of social robots and their role in multi-channel public service delivery

W Pieterson, W Ebbers, CØ Madsen - Electronic Government: 16th IFIP …, 2017 - Springer
In this contribution we discuss the characteristics of what we call the fourth generation of
public sector service channels: social robots. Based on a review of relevant literature we …

Exploring User Participation Practice in Public E‑Service Development–Why, How and in Whose Interest?

J Holgersson, U Melin, I Lindgren… - Electronic Journal of …, 2018 - academic-publishing.org
User participation is seen as an important enabler for successful public e‑service
development. However, at the same time development of public e‑services is still often …

[PDF][PDF] Not another new wine in the same old bottles–Motivators and innovation in local government e-service development

J Holgersson, I Lindgren, U Melin, K Axelsson - 2017 - core.ac.uk
E-services hold the potential to innovate how the public sector operates, and to increase the
transparency of public services. Numerous research initiatives have illustrated the …

[PDF][PDF] Waking Up a Sleeping Giant: Lessons from Two Extended Pilots to Transform Public Organizations by Internal Crowdsourcing.

C Grotherr, T Wagenknecht, M Semmann - ICIS, 2019 - core.ac.uk
Digital transformation is a main driver for change, evolution, and disruption in organizations.
As digital transformation is not solely determined by technological advancements, public …

Creating personas on which to build services for Latinx users: A proof of concept

D Adkins, H Moulaison Sandy… - Public Library Quarterly, 2019 - Taylor & Francis
The current article presents a proof of concept wherein personas were created that could
support library services and collections for Latinx community members in the Midwestern …

[PDF][PDF] Effects of stakeholder involvement on performance of telemedicine project in Nairobi County: A case of Access Afya

KR Christie - 2020 - researchgate.net
EFFECTS OF STAKEHOLDER INVOLVEMENT ON PERFORMANCE OF TELEMEDICINE
PROJECT IN NAIROBI COUNTY: A CASE OF ACCESS AFYA by A thesis p Page 1 EFFECTS …

External User Inclusion in Public e-Service Development: Exploring the Current Practice in Sweden

J Holgersson, K Axelsson, U Melin - Electronic Government: 16th IFIP WG …, 2017 - Springer
For the last decade e-government research has underlined the importance of an external
user perspective in public e-service development and there have been numerous attempts …

UX designers roll i offentliga upphandlingar: The role of UX designers in public procurements

C Gustafsson - 2022 - diva-portal.org
För att nå framgångsrika offentliga upphandlingar inom exempelvis IT är det viktigt att
förbereda upphandlingsprocessen genom att planera resurser, kartlägga och analysera …