Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

Purpose Because new-age technologies are gaining a broader interest among service
scholars and practitioners, it is critical to identify these technologies and examine the roles …

Abstract The arrival of Virtual-Reality, Augmented-Reality, and Mixed-Reality technologies is
shaping a new environment where physical and virtual objects are integrated at different …

Virtual and augmented reality are changing how companies interact with customers.
However, previous research has paid little attention to compare their effectiveness. This …

As it covers a wide spectrum, the research literature of human-computer interaction (HCI)
studies has a rich and multi-disciplinary content where there are limited studies …

The term interaction is field-defining, yet surprisingly confused. This essay discusses what
interaction is. We first argue that only few attempts to directly define interaction exist …

Este artículo es un ensayo que analiza los cambios o mutaciones que se están produciendo
en las características y funcionalidades de los materiales didácticos en el contexto de la …

Virtual Assistants, also known as conversational artificial intelligence, are transforming the
reality around us. These virtual assistants have challenged our daily lives by assisting us in …

Human gait analysis strongly correlates with critical health metrics and provides significant
information about physiological well-being. Therefore, accurate, fast, and cost-effective gait …

To equip computers with human communication skills and to enable natural interaction
between the computer and a human, intelligent solutions are required based on artificial …